International Orders

International Orders

We ship Sweet Dreams Sleepwear worldwide. Please read the information below before placing your international order.

Delivery & Taxes

Available delivery options, postage costs and applicable taxes are shown at checkout. Please select your preferred delivery service before completing your order.

Please allow:

● Non-personalised orders: 1–3 working days before dispatch.

● Personalised orders: 7–10 working days before dispatch.

During busy periods, preparation may take longer. Any extended timeframe will be shown before ordering.

Delivery time is additional to preparation time and depends on your destination and chosen service. If you’re ordering for a wedding or special occasion, please allow plenty of time.

All orders are sent using a tracked service. Please check your delivery address carefully before completing your purchase.

Size & Fit

Our sizing is based on UK size guides. Please check the equivalent sizes in your country before ordering.

Our One Size pyjamas offer a relaxed fit suitable for UK sizes 8–14. They will feel more oversized on smaller frames and closer fitting on larger sizes. Fit and drape will also vary depending on your body shape.

Please check the individual product description and any model sizing information provided. If you’re unsure, contact us before ordering.

International Returns & Exchanges

For eligible non-personalised items, please submit your return or exchange request within 7 days of receiving your order. 

Postage, taxes and duties associated with your order being delivered to yourself is non refundable 

Once approved, our current policy allows a further seven days for your items to reach us. Please contact us promptly if international delivery may prevent you from meeting this timeframe.

Returned items must be:

● Unworn, unwashed and unaltered.

● Free from makeup, perfume, marks and signs of wear.

● Complete with their original labels and packaging.

Customers are responsible for return postage and all customs duties, taxes and associated charges incurred when returning an item. These costs must be paid upfront before sending your return.

Please arrange this with your chosen courier so the parcel reaches us with no outstanding charges. For faulty or incorrectly supplied items, contact us before arranging a return.

We recommend using a tracked service and retaining proof of posting.

A £2.99 processing fee applies under our returns policy, subject to applicable consumer rights. Original postage, duties and taxes are generally non-refundable, subject to applicable consumer rights.

Please allow up to 10 working days after we receive your return for inspection and refund processing.

Items Excluded from Change-of-Mind Returns

Personalised and embroidered items cannot be returned or exchanged for a change of mind, unsuitable sizing where supplied as described, or incorrect personalisation details provided at checkout.

Other exclusions include gift vouchers, sale, ex-display and sample items, face masks and sleep spray.

These exclusions do not affect your applicable rights if an item is faulty, incorrect or not as described

Drop us an email info@sweetdreams-studio.com.